Help Desk Specialist (5-Month Contract – Grand Rapids, MI)
We are seeking a skilled Help Desk Specialist for a 5-month contract in the Grand Rapids area. In this role, you will provide technical support, troubleshoot issues, and assist end users with hardware, software, and network-related concerns. The ideal candidate is a problem-solver with strong communication skills and a passion for IT support.
Job Description:
2+ years of IT help desk or technical support experience
Proficiency in troubleshooting Windows OS, Office 365, and networking issues
Strong customer service skills with the ability to explain technical concepts to non-technical users
Hybrid schedule: 4 days onsite, Fridays remote